Maintenance

Preventative maintenance ensures your security systems function correctly when you need them, minimising the chances of system failure and reducing the risk of downtime.

Our preventative maintenance visits and reactive call outs are carried out in accordance with the British Standard Codes of Practice and the National Security Inspectorate (NSI) Gold standard. The NSI Gold standard is awarded to companies that meet the industry specific BS EN ISO 9001:2015 Quality Management System Standard and have a long-term track record of performance, demonstrating reliability and stability.

KBO maintenance customers receive our support 24 hours a day, 365 days a year. This guarantees peace of mind and ensures you always have protection when you most need it.  Support is given over the phone or on site and we always prioritise the most urgent calls.

We have a range of service and maintenance packages and are also happy to tailor any of these to meet individual requirements.

Standard maintenance

  • Scheduled preventative maintenance – typically annually for standard systems and twice yearly for monitored security systems and fire systems
  • Priority access to 24/7 emergency service – including technical support help line and discounted labour rate

Comprehensive maintenance

  • Scheduled preventative maintenance – typically annually for standard systems and twice yearly for monitored security systems and fire systems
  • Priority access to 24/7 emergency service – including technical support help line and all-inclusive parts and labour